![]() If your device is within a case, it might be possible that the edges of the case are covering a part of the Home button.Your finger must cover the entire Home button and the capacitive ring around it.Lightly place your finger on Touch ID and it will scan your fingerprint. Do not press the Home button too hard.Keep your fingers clean and dry when placing on Touch ID. ![]() Make sure that you’re using the fingerprint that has been registered.If the scanner isn’t clean, it may have difficulties reading your fingerprint. The scanner takes a high resolution picture of your fingerprint and verifies it with the data stored. Ensure that the Touch ID sensor is clean and free from dirt.Here are some things to consider when using Touch ID: If Touch ID isn’t working as it should, it might not be a software or hardware issue, but the way you use it. You could be positioning your fingers incorrectly or using the wrong one. These methods also apply to other iPhone and iPad models with Touch ID. In this article, we’ll show you the different methods of fixing an iPhone 7 or iPhone 7 Plus with Touch ID that doesn’t working.
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